Psychiatric evaluation and assessment
A comprehensive 60-minute initial evaluation conducted via secure telehealth video. Dr. Vafaie reviews your full psychiatric history, current symptoms, and treatment goals to develop a personalized care plan.
California
Telehealth only — no physical office visits
Board-certified telepsychiatric care for adults in California
Helen Vafaie, DO offers thoughtful psychiatric care for adults with a calm, compassionate, and steady approach.
Office contact
- Phone
- 440-732-1089
- Hours
- By appointment
Scheduling is handled by office administrator Keyvan Rains.
About Dr. Vafaie
Helen Vafaie, DO, is a board-certified psychiatrist with more than 20 years of experience providing psychiatric care to adults. She is certified in Psychiatry by the American Board of Psychiatry and Neurology (ABPN).
Dr. Vafaie completed her psychiatry residency at the Cleveland Clinic, where she developed a strong foundation in psychiatric evaluation, diagnosis, and treatment.
Dr. Vafaie provides outpatient psychiatric care for adults ages 18 and older throughout California. All appointments are conducted through secure, confidential telehealth video visits.
Education and training
- Doctor of Osteopathic Medicine — University of New England College of Osteopathic Medicine, 1994–1998
- Internship — Maine Medical Center, 1998–1999
- Residency, Psychiatry & Neurology — Cleveland Clinic, 1999–2002
- Board certification — ABPN — Psychiatry and Neurology
Conditions commonly treated
- Major depressive disorder
- Bipolar disorder
- Schizophrenia
- Anxiety disorders
- Borderline personality disorder
- OCD
- PTSD
- ADHD
Services
Care tailored to your pace and priorities
Medication management
Medication management is administered by a board-certified psychiatrist with over 20 years of experience. Dr. Vafaie carefully evaluates whether medication is appropriate, selects evidence-based options, and monitors your response over time. She prescribes medications for conditions including depression, anxiety, bipolar disorder, ADHD, PTSD, OCD, and schizophrenia. Adjustments are made collaboratively with your input at every step.
Ongoing treatment planning and follow-up
Regular follow-up appointments ensure your treatment plan continues to meet your needs. Visits are typically 20–30 minutes, scheduled every 2 weeks to 2 months based on clinical need.
New patients
A clear path to getting started
Step 1: Contact the office
Reach out to office administrator Keyvan Rains by phone or email to request an appointment and discuss scheduling.
Step 2: Share insurance details and records
Provide your insurance information for superbill purposes, along with any relevant prior records, so the office can prepare for your visit.
Step 3: Meet with Dr. Vafaie
Attend your 60-minute initial psychiatric evaluation with Dr. Vafaie over secure telehealth video.
Step 4: Receive your link and complete intake
Before your first visit you'll receive a secure telehealth link and a link to complete intake paperwork electronically (about 20 minutes). No software download is required.
Preparation
Before your first visit
What to expect and how to prepare.
Intake forms
Once your appointment is confirmed, you'll receive a secure link to complete your intake paperwork electronically. Plan for about 20 minutes to finish the forms before your first visit.
What to have ready
Have your insurance card, a list of current medications and doses, and contact information for any other treating providers. Prior psychiatric records are helpful but not required.
How forms are sent
Intake forms are delivered through a secure, HIPAA-compliant system — never standard email. If you haven't received them within 24 hours of scheduling, please contact the office.
Your first appointment
Your evaluation takes place entirely over secure video, so find a private, quiet space with a reliable connection. Plan for about 60 minutes.
HIPAA notice: Please do not send medical history, medications, insurance details, or any other personal health information through this website, email, or the appointment form. Intake paperwork is handled exclusively through secure, HIPAA-compliant systems. If you are experiencing an emergency, call 911 or go to the nearest emergency room.
Appointment request
Request a new patient appointment
Submitting this form opens a pre-filled Gmail message to Keyvan Rains in a new tab — press send there to deliver it. You can also email rainskeyvan@gmail.com directly, or call 440-732-1089. Please do not include medical history or other health information.
Resources
Articles from Dr. Vafaie
5 min read
Understanding anxiety: when worry becomes something more
By Helen Vafaie, DO · September 2026
Anxiety disorders affect over 40 million U.S. adults each year. Here is how clinicians distinguish everyday worry from generalized anxiety disorder — and why treatment works so well.
Read article5 min read
What to expect at a psychiatric evaluation
By Helen Vafaie, DO · September 2026
Worried you will be judged? Here is a clear, step-by-step look at what happens during a telehealth psychiatric evaluation — and how a psychiatrist's role differs from a therapist's.
Read articleFAQ
Frequently asked questions
Do you offer medication management?
Yes, medication management is administered by a professional board certified psychiatrist.
How do I request an appointment?
Schedule appointments with our office administrator, Keyvan Rains, at rainskeyvan@gmail.com or by calling 440-732-1089.
Is this practice telehealth only?
Yes, all appointments are via secure HIPAA-compliant video. No physical office exists. No software download required.
What insurance does the practice accept?
The practice is currently out of network. A superbill is provided after each visit for out-of-network reimbursement. We accept major credit cards and HSA/FSA.
What states can Dr. Vafaie see patients in?
Dr. Vafaie is licensed in California. Telehealth is available to patients physically located in California.
How long are follow-up appointments?
Typically 20-30 minutes, every 2 weeks to 6-8 weeks depending on your treatment plan.
What if I have a medication question between appointments?
Contact the office at rainskeyvan@gmail.com or 440-732-1089. Do not use this website for clinical questions. For emergencies call 911 or text 988.
Contact
Reach out for questions or to request an appointment
For scheduling and all administrative questions, please contact our office administrator, Keyvan Rains.
This is a telehealth-only practice. All appointments take place over secure video — there is no office to visit.
Telehealth across California
- Secure, HIPAA-compliant video visits from anywhere private
- For adults 18+ physically located in California at the time of each visit
- No software to download — visits open in your browser
- Out of network: a superbill is provided after each visit
- Major credit cards and HSA/FSA accepted
No physical office. Every visit, including your first evaluation, happens by video. In a crisis, call 911 or call or text 988.